Glossary

SKU 498477 is for Bin Label #8511. This label is the standard Bin and Price label set. The label set is 7-3/4 inches long by 7/8 inches high by 10 rows. SKU 498477 is available in 8-1/2 x 11 sheets. 1000 sheets per pack.

If you add item number 600007 to an open purchase order, then when you send the order to True Value, you are informing True Value that no order will be sent this week from your store.

The electronic version that is downloaded to your computer will contain information about your purchase orders. Included will be the purchase order and invoice numbers, creation date, shipping warehouse, page and line numbers, item numbers & descriptions, adjusted quantity, manufacturing number, order type & quantity, department/Fineline code, price, suggested retail, etc.

The Reason for Adjustment (RFA) claim used in the event that True Value makes a shipping error, or the store makes an ordering error on regular warehouse merchandise.

Orders that have been sent and the pack slip received. You would archive purchase orders to remove them from the Orders List window and to update the purchase history for relay and Policy A orders.

The average cost of your purchases of this item during the current month.

You may order an item with less than a full B-Pack quantity, but you will have to pay broken pack charges. If you order more than the minimum quantity of a B-Pack, then you do not pay broken pack charges. B-Pack items are indicated with an "B" in front of the Pack Quantity. See Pack Adjustments.

Bin & Price Labels can be printed from: EDI Invoices, Date of Last Price Change, Custom List, MRI Invoices, Physical, Inventory, or Purchase Order.

See the Bin & Price Labels Report for more information.

See Bin Label SKU Numbers for the latest item numbers to order labels.

The book, page, and line number of a relay item.

The True Value book number and page number on which the item can be found. For example: 57059 is book 57, page 59.

A True Value code that indicates whether or not the inner pack size is fixed or can be broken. See Pack Adjustments.
F = Fixed Pack Size; pack CANNOT be broken.
B = Broken Carton Charge
Blank Space = Pack not fixed, CAN be broken

These are the charges for items that were ordered in less than full shelf pack quantities. If you order more than the minimum quantity of a B-Pack, then you do not pay broken pack charges. See Broken Pack Adjustments.

A 3.5 % broken carton charge is applied to items ordered in a quantity less than the specified F-Pack quantity.

The buyer's initials.

Electronic communication sessions between stores and the True Value mainframe are now done through the Call Center.

Catalog Updates are performed to update your TruStart2 catalog with the most current item descriptions, costs, suggested retails, etc. Catalog updates should be downloaded from the True Value mainframe to the TruStart2(tm) system once a week. See Getting Updates for more information.

This refers to the Central Ship warehouse in Harvard, Illinois.

This field displays the promotional circular page number.

The second part of the item classification code scheme. Each item has a Department, Class and Fineline assigned to it.

Unless otherwise noted, Click refers to the action of the Left Mouse button. For more information, see Mouse.

A temporary storage space in your computer. When you cut or copy a file, document, text, or graphic, the item is temporarily stored in the Clipboard.

Refers to the Customer Mode. Closed book means that the item cost information is not displayed to the viewer.

After you post an item to an order, you may see an exception code listed in the Codes Column of the Order Details Tab. When you highlight the line item, the reason for the code appears on the lower left-hand side of the window, just above the buttons.

Remarks that you can attach to the order.

Use the Communicate Button to call True Value to send or receive the appropriate files. For more information, see Call Center.

The total cost of the order.

The cost of the order before broken pack charges.

The Current Open Order is the default order when ordering from the Catalog. You can also set the current open order through the Quick Order window. This prevents accidental postings to the wrong order.

A pointer or I-beam that shows you where you are in a window.

The Customer Mode button on the Catalog Tool Bar controls whether sensitive item price information is shown on the screens throughout TruStart2. Customer Mode can be toggled on or off by clicking the MODE button at any time in the Catalog area of TruStart2.
When the Customer Mode book icon is closed, as indicated by a slash across the dollar sign, you are in Customer Mode. (also known as: Closed Book) Sensitive information, such as pricing, does not display. Click the Customer Mode button to switch to Open Book mode.
When the Customer Mode book icon is open, as indicated by an open dollar sign, you are out of Customer Mode. (also known as: Open Book) Sensitive information, such as pricing, and cost information displays. Click the Customer Mode button to switch to Closed Book mode.

Data is information supplied to the computer or information used by the computer.

The first part of the item classification code scheme. Each item has a Department, Class, and Fineline assigned to it.

The date and time that you sent the order.

The date that you archived the order.

The date when you created the purchase order.

This is the date when you are billed by True Value.

A short description of the item.

Use this button to call True Value to send or receive the appropriate files. (Now called the Communicate Button.) See Call Center.

Direct Ship is the term used to describe a situation where a store places an order directly with a vendor, and the Drop Shipment is made directly to the store. The invoices are sent to True Value Corporation, which then pays the invoice and, in turn, bills the store.

Short term for a True Value Regional Distribution Center

To press and release the mouse button twice quickly. Some actions require you to double click to start a command, start an application, or open a window, etc. For more information, see Mouse.

To receive data files electronically from one computer to another computer.

"Drag and Drop" is the term used for moving information from one place to another within the graphic interface. To drag an item, position the cursor over the object that one wishes to move, and click and hold down the left mouse button. While the left mouse button is still depressed, move the cursor (the item will also move with the cursor) to its new location, and then release the left mouse button. The item will then be "dropped" into its new position.

Some fields (boxes) on windows have drop down lists from which you can select information.

A Drop Shipment occurs when a store places an order directly with a vendor, and the shipment is made directly to the store. The invoices are sent to True Value Corporation, which then pays the invoice and, in turn, bills the store.

This field displays the date when you should send your order to True Value to take advantage of a promotion.

Acronym for Electronic Data Interchange. The transfer of data by electronic means.

Also known as Electronic A-Copy. The electronic version that is downloaded to your computer that contains information about your purchase orders. Included will be the purchase order and invoice numbers, creation date, shipping warehouse, page and line numbers, item numbers & descriptions, adjusted quantity, manufacturing number, order type & quantity, department/Fineline code, price, suggested retail, etc.

A message displayed on the screen to notify you that there was a problem completing the task.

The last date to order the promotion.

Indication that you must order the full shelf pack quantity or a multiple there of. F-Pack items are indicated with an "F" in front of the Pack Quantity. See Pack Adjustments.

The F-Pack indicator on an order shows that you must order the full shelf pack quantity of an item or a multiple pack quantity of the item. You make a F-Pack violation by not ordering the quantity in a full F-Pack multiple. See Pack Adjustments.

An area on the screen that either displays information or accepts information. Fields have labels or titles that identify the type of information they display or accept.

If your store is on the Ship Later program, then if an item was ordered and not filled, it is flagged as a Ship Later. If the item is still on backorder the next week, it is referred to as a Previous Ship Later. When the item has been shipped, it becomes a Filled Ship Later or a Filled Previous Ship Later.

The third part of the item classification code scheme. Each item has a Department, Class, and Fineline assigned to it.

Indicates whether freight charges are prepaid in the cost of the relay items.

N = indicates that you pay for the freight charges.

Y = indicates that you will not have to pay the freight charges.

Indication that a store must order the full shelf pack quantity or a multiple thereof. These items are indicated with an "F" in front of the shelf pack quantity.

The gross profit percentage of this order, which is based on the costs (including broken carton charges), and either the suggested retail price or your member price.

Acronym for Graphical User Interface. The Windows(tm) operating system is a GUI - it uses pictures and icons to allow the end-user to interact with his/her programs and data.

The physical (electronic and mechanical) parts of a computer system.

The cost that you pay to purchase this item.

A short description of the item you ordered.

The 6 digit True Value number for the product.

This indicates the True Value sequence number and date of the last Catalog update sent to you. See File Sequence Numbers Tab for more information.

This indicates the True Value sequence number and date of the last electronic invoice sent to you. See File Sequence Numbers Tab for more information.

The date that you last changed the order.

This indicates the number of the last Promotional Relay sent to you. See File Sequence Numbers Tab for more information.

The line number of the purchase order.

The total number of line items in an order.

After you post an item to an order, you may see an exception code listed in the Codes column of the Order Details Tab. You may also see exception codes listed on your electronic invoices. The reason for the code appears on the lower left-hand side of the window, just above the buttons. See Codes Column.

You can lock the status of an order so that no one can add, delete, or change line items on an order. By locking the order, you prevent accidental modification of the order. See Locking and Unlocking Orders.

From the Catalog Find Item Screen, click on the Lookup Button to view detail about the item your are investigating.

The common True Value term for convention order form.

The Member Communication System used by some Members of True Value. Electronic communication sessions between stores and the True Value mainframe are now done through the Communications Center.

The number that identifies your store. This number is assigned by True Value. This number is used to identify your stores data during transmission. See Member Information Window.

The Member wholesale price.

The vendor's number.

A device that uses telephone lines to transmit data to another device in another location.

This is the modem's "wake-up" call. A typical initialization string is provided through the Xcellenet Client software.

This is the computer port that your modem connects to. This is set up through the Xcellenet Client software.

A screen used to display information received from the computer.

The purchase order date.

Information you can view on the screen that explains how to complete a procedure and how to use a window. Online Help is the text version of your Procedure Manual. See Help System in TruStart2.

Refers to the Customer Mode.

When the Customer Mode book icon is open, as indicated by an open dollar sign, you are out of Customer Mode. (also known as: Open Book) Sensitive information, such as pricing, and cost information displays.

The Order DetailsTab allows you to view or change information about a purchase order. See Order Details Tab.

This refers to the sequential transmission file sent to the True Value Xcellenet. If you keep track of the order file name with each order, you can compare the order numbers on your system with the sequence numbers of the orders as received by Xcellenet.

This field displays the date that you were issued the order form.

The purchase order number. See Purchase Orders for more information.

This field indicates the number of items in your order.

The number of items you want to order.

Indicates whether the order is: Open, Sent, or Locked.

Examples of order types include: Warehouse, Relay, Paint, Policy A orders, Claim, or Connect 4 Profit. See Purchase Orders for more information.

Use the Override Item Information Window to enter information about the price or description of an item, and any notes you wish to make about it. You can print the Override Item Information window and give it to your customer for reference. None of the changes are permanent and the changes clear when you go to a new item.

The number of items required for a full pack. See Pack Adjustments.

The number of items per pack.

The quantity contained on a pallet for shipping. Special pricing could be associated with this kind of order.

A PDT is a Portable Data Terminal. A portable data entry device that allows you to enter True Value item numbers and quantities. Symbol® and Telxon® manufacture PDT devices for True Value Member Stores.

The total cost of the Policy A returns of this item during the month.

The total of your Policy A returns of this item during the month.

If your store is on the Ship Later program, then if an item was ordered and not filled, it is flagged as a Ship Later. If the item is still on backorder the next week, it is referred to as a Previous Ship Later. When the item has been shipped, it becomes a Filled Ship Later or a Filled Previous Ship Later.

The True Value term for individual price item stickers. These, along with the bin labels, are printed through the Bin & Price Labels Report. See Bin Label SKU Numbers for the latest item numbers to order labels.

The promotional cost of a relay item.

The relay item's retail cost.

The document you or your customers use to authorize purchases of products. A Purchase Order is also known as a PO.

The unique identifying number on the purchase order.

True Value acronym for Regional Distribution Center.

In TruStart2, there are four types of Relays:

> Promotional Relays

> Market Relays

> Market C4P Relays

> Advisor/Miscellaneous Relays

Based on the day you set in your schedule, Reminders are automatically created when you send orders, or receive Catalog updates or electronic invoices.

A representative of the True Value Company that will visit your store, and help you match your store policies and needs with corporate functions and programs.

The retail selling unit quantity.

The price that True Value recommends your customers pay for the item.

A Report is a group of related information that you can view on the screen or print on a printer. See Reports for a list of the available reports.

In a grid, press and release the button on the right side of the mouse to bring up a short menu of the options available in the grid you are in. The list of available shortcuts on the menu will vary from grid to grid. For more information, see Mouse.

The section of the promotion flyer that is sent to the customers.

This field displays the date when your order should be transmitted to True Value.

This checkbox on the Communications Center window allows you to send a purchase order to True Value.

The term used to designate an item that is temporarily out of stock that will be shipped at a later date on a weekly order. If your store is on the Ship Later program, then if an item was ordered and not filled, it is flagged as a Ship Later. If the item is still on backorder the next week, it is referred to as a Previous Ship Later. When the item has been shipped, it becomes a Filled Ship Later or a Filled Previous Ship Later. You can view Ship Later Details.

Acronym for Stock Keeping Unit. A SKU is also known as an Item Number. Every item must have an SKU to order it through the True Value Warehouse.

A special warehouse cost.

This field displays the beginning date of the promotion.

Shows whether your order is open, locked, sent, or archived.

The status bar in the Communications Center window gives you a visual idea, similar to a gauge, of the progress of a file transfer from True Value. However, the status bar is not an accurate indicator of the progress of the download.

Also known as the Suggested Retail Price. This is the suggested selling price of this item from you to the consumers.

A type of folder in Order Entry.

A portable data entry device that allows you to enter True Value item numbers and quantities. Later, use the device to send orders electronically to the TruStart2(tm) system. See Telxon Button - Download An Inventory File or Telxon - Importing a Physical Inventory for more information.

The total cost of an order, including broken pack charges.

Refers to the Certified True Blue Program. When a product category has been through a complete line review process, True Value Company will certify it as "True Blue".

The total weight of all lines in the purchase order.

Acronym for Universal Product Code. These standard bar codes are used on retail packages.

When used in computer terminology, this stands for Uninterruptible Power Supply. It is a combination battery backup and surge protection device. In the event of a power failure, the battery backup will provide a few minutes of power to enable the store to safely save information in progress and shut down the computer system.

This is how the vendor packages the item for sale to True Value.

Also known as a Regional Distribution Center.

A claim used in the event that True Value makes a shipping error, or the store makes an ordering error on regular warehouse merchandise. See Claim Purchase Order.

The total cost of the warehouse purchases of this item during the month.

The total warehouse purchases of this item during the month.

Allows the store to directly order from a True Value Regional Distribution Center.

Warehouse End Date. This field displays the date when promotional prices expire at the warehouse.

Warehouse Start Date. This field displays the date when prices take effect at the warehouse.

Normally, it is the asterisk (*).

Zoom is a feature of the Image Viewer. You have the opportunity to expand an image size of a TruStart2 item.